Every bike, board, broom, or guitar that crosses your counter becomes a permanent record — attached to the customer, reusable on every future visit. Track the job, pull real parts from inventory, get paid through a real Shopify order. No binder, no second system.
Log the item and the job — walk-in, or already typed by the customer at checkout if they bought a service product. A ticket lands at Intake with the serviced item attached to their record — and if it's been in before, its history is already there.
Add parts from your real inventory and labor from your service menu as you go. One click turns the ticket into a Shopify draft order — itemized, ready to pay.
Customer pays online or at the register; payment syncs back to the ticket automatically. Status updates and a public progress link keep them off your phone the whole time.
Make, model, serial — attached to the customer, not buried in a ticket. Every past visit for that exact item is one click away. The single most-cited gap in competitor reviews.
Configurable statuses — Intake, Diagnosed/Quoted, Approved, In Progress, Done, Picked Up — assign to staff, set due dates, attach photos and notes.
Parts and labor become an itemized Shopify draft order instantly — payable online or at the register. Payment syncs back to the ticket automatically.
A tokenized status page (no login) shows the job's timeline, plus email updates on the stages you choose.
Take a deposit up front and settle it against the final order when the job's done.
A POS smart-grid tile shows open tickets by status or assignee, right where staff are already standing.
Tune-ups and overhauls on the same frame, visit after visit, with full history instead of a repeat diagnosis.
Seasonal tunes and repairs on gear you'll see again every winter.
Broom and equipment service for a small, repeat customer base (Broomfitters is our own dogfood shop).
Ding repairs and board work where "which board was this again?" used to mean flipping through a binder.
No per-ticket fees, no SMS ransom, no surprises.
10 active work orders, full feature set. Real shops outgrow it in weeks; hobby counters stay free forever.
Unlimited work orders, unlimited staff, notifications included. No metering, no per-seat charges, no SMS gate on basics.
It's already there. The serviced item — make, model, serial — is attached to the customer and reusable across every future ticket, so the next visit starts with full history instead of a blank ticket.
No — tickets, parts, labor, and payment all live in Shopify. Parts pull from your real inventory, and finished tickets become real Shopify orders in your real reports. Nothing to reconcile between two platforms.
Both. A POS smart-grid tile lists open tickets by status or assignee, so staff can check a job's stage without leaving the counter.
Yes — every ticket gets a tokenized status page (no login needed) showing the progress timeline, plus email updates at the stages you choose. Included in every tier, not gated behind a paid plan.
Yes — capture a deposit up front and reconcile it against the final order when the job's complete.
No. Free covers 10 active work orders with the full feature set. Pro is a flat $29/mo or $290/yr for unlimited tickets and staff — no per-seat pricing, no metering, no SMS toll gate.
Drop your email and we'll tell you the day it's live on the Shopify App Store.
Part of the *munks family